Privacy Policy

Privacy Policy for GNG Online Shopping App

Last updated:  10 January 2025

Thank you for choosing GNG Online Shopping App ("we", "us", or "our"). Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you download, register for, and use our app (the "App"). Please read this policy carefully. By using the App, you agree to the terms of this Privacy Policy.

1. Information We Collect

1.1 Information You Provide Directly

• Account Information: When you register or log in, you provide your email address, phone number, and password.

• Order Details: Your shipping address, billing address, payment method details (e.g. credit card information via secure gateway), and purchase history.

• Support Requests: Any data you include when you contact customer support (e.g. messages, attachments).

1.2 Information Collected Automatically

• Usage Data: Information about how you access and use the App, including device identifiers, IP address, operating system, browser type, pages viewed, features used, and crash reports.

• Analytics: We use analytics tools to understand app performance and user behavior (e.g. session duration, clicks).

1.3 Information from Third Parties

• Social Login: If you choose to log in via a third-party service (e.g. Facebook), we receive basic profile information (name, profile picture) as permitted by that service.

• Payment Processors: We may collect transactional and fraud-prevention data from our payment gateways.

2. How We Use Your Information

We use the information we collect to:

• Provide, customize, and improve the App’s features and user experience.

• Process orders, payments, and deliveries on your behalf.

• Send you account-related and promotional communications (you may opt out of marketing emails at any time).

• Respond to customer service requests and support needs.

• Monitor and analyze usage and trends to enhance app performance.

• Detect, prevent, and address technical issues and security incidents.

• Comply with legal obligations and enforce our terms of service.

3. Sharing Your Information

We may share your information:

• With Service Providers: Third-party vendors who perform services on our behalf (e.g. payment processors, delivery partners, analytics providers).

• For Legal Reasons: If required by law, subpoena, or government request, or to protect our rights and safety.

• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred.

• With Your Consent: We will share other information with your explicit consent.

4. Third-Party Services and Links

The App may contain links to third-party websites, apps, or services that are not operated by us. We are not responsible for the privacy practices of those third parties. We recommend reviewing their privacy policies before providing any personal information.

5. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, disclosure, or alteration. However, no method of transmission over the Internet or electronic storage is 100% secure. You acknowledge this risk when using the App.

6. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with our legal obligations, resolve disputes, and enforce our agreements.

7. Children’s Privacy

The App is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we learn that we have collected such data, we will promptly delete it.

8. Your Rights and Choices

Depending on your jurisdiction, you may have the right to:

• Access, correct, update, or delete your personal information.

• Object to or restrict processing of your data.

• Withdraw your consent at any time (where processing is based on consent).

• Request a copy of your data in a machine-readable format.

To exercise these rights, please contact us at the address below. We will respond within the timeframe required by applicable law.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new policy in the App and updating the "Last Updated" date. Your continued use of the App after changes constitutes acceptance of the revised policy.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Gadget N Gadget Customer Support
support@gadgetngadgetbd.com

Thank you for trusting GNG Online Shopping App with your data.